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Guarantee

FAC MICHELIN SpA, is constantly striving to give their customers the best technical support through its network of Dealers and to give the best "Guarantees" on original products.

All product manuals are available to users in the Catalog area.

 

FAC MICHELIN S.p.A. would like to thank and compliment you for having purchased our products, and we recommend you read these instructions carefully, as they are an integral part of the operating instructions and they should be kept in a safe place for future consultation.

 

1-WARNING

All the installation, maintenance and repair procedures must be carried out scrupulously observing the product instructions, remembering that the greater part of these operations require specific skill and experience and suitable equipment.

 

2-USE

The MICHE product has been devised, designed and produced for using on both racing bikes, therefore for use on roads with smooth asphalt or on tracks, and on mountain bikes, within the limits of the EN 14766 standard.

 

3-LIFE CYCLE OF THE PRODUCT, PERIODIC CONTROLS

The life cycle of the MICHE product depends on a series of factors, such as the rider’s weight and the conditions in which it is used. An improper use of the MICHE product would compromise its structural integrity and drastically reduce its life cycle. We recommend carrying out periodic controls on the bike (every 3-4 months) by a specialised mechanic or qualified person to check that there are no cracks, deformation, signs of fatigue or wear. In the event there are signs of any of these factors, the component must be immediately replaced.

 

4-GUARANTEE

In the event any components in a new MICHE product should show defects in the materials or production, the component will be repaired or replaced at the discretion of FAC MICHELIN S.p.A., without charge, within 30 days from receiving the defected product, without prejudice to the other rights that are guaranteed by national law relative to consumer products. The replacement product will be offered exclusively to the original buyer of the product and will not be extended to any third parties. The rights granted by this guarantee cannot be transferred to others.

 

5-VALIDITY TERM

The validity term for replacing the defected parts is 3 years from the date of retail purchase.

 

6-PROCEDURE

For claims to be accepted, they must be presented within the guarantee period of 3 years and within 30 days at most from the date that the defect or non-conformity is found. The part must be returned through the sales point where it was purchased, accompanied by the customer’s receipt and a transport document, with a clear description of the problem to enable the rapid acceptance or otherwise of the claim by the Quality Department Manger. If these instructions are not adhered to the package will be returned to the sender.

 

7-EXCLUSIONS

Our guarantee does not cover damage caused by negligence, abuse, improper use, normal wear and tear, lack of or poor maintenance, repairs made inadequately with spare parts that have not been installed correctly, corrosion, bumps, incorrect assembly, tampering, accidents, use of spare parts that do not conform to the technical specifications or components and that are not supplied by FAC MICHELIN S.p.A. Whoever buys a MICHE product must read the instructions carefully because we demand that the conditions for its use are fully respected, otherwise the guarantee will not cover any damage. The guarantee does not cover any surface imperfections or to the finish or appearance of the product that were clear when it was purchased, nor any damage that is caused during product transport. Labour costs will not be covered for dismantling and/or assembling the component on the bike, nor any claims due to a period that the bike cannot be used.

 

8-DAMAGE RESPONSIBILITY FAC MICHELIN S.p.A.

will not be held responsible for any indirect or accessory damage relative to using the product. Whoever buys a MICHE product is aware of the fact that using a bike bears certain risks, including the breakage of a bike component and other risks that can cause accidents, and serious or mortal injuries. By buying and using this MICHE product, the customer expressly, voluntarily and consciously accepts and takes on all said risks and will not attribute any blame to FAC MICHELIN S.p.A. for any damage that may derive.

 

FAC MICHELIN S.p.A reserves the right to make changes to its production at any time without prior notice.

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